Managed monthly newsletter curation and distribution, synthesizing complex topics into accessible, engaging topics that drove reader interaction and community growth.
Developed specialized art-therapy resources such as books for individuals, utilizing creative arts to promote cognitive stimulation, emotional expression, and quality of life.
La Tendo, Dimension Poptown
Part Time Server and Cashier
Handled cashiering operations, including order processing, payment transactions, and issuing receipts, ensuring accuracy and efficiency at the point of sale
Served food and beverages to customers in a timely and presentable manner, delivering a positive dining experience
Maintained in-depth knowledge of collaborative brand partnerships and promotional offerings, enabling informed recommendations and enhanced customer assistance
AIA / Virtus Associates
Distribution Intern
Developed foundational expertise in financial planning, wealth management, and personal money management strategies, equipping capability to deliver holistic financial advisory support
Assessed client financial profiles and needs, formulating a comprehensive long-term financial plan tailored to individual goals and risk appetite
Strengthened communication, presentation, and stakeholder engagement skills through active participation in internship projects and industry learning sessions, enabling effective client-facing interactions
Nintendo
Part Time Event and Sales Associate
Delivered persuasive sales pitches to customers, driving product interest and contributing to revenue targets
Led a team in setting up game preparations and operational readiness, ensuring smooth execution and an engaging customer experience
Managed store opening and closing procedures, overseeing daily operations, cash handling, and security protocols to ensure seamless business continuity
MOH Holdings
Temporary Administrative Assistant
Proficient in Microsoft Excel, leveraging spreadsheets for data analysis, reporting, and operational efficiency
Facilitated sales of HDB elderly-friendly flats to prospective buyers, utilising Cantonese to effectively introduce units, build rapport, and close sales within the senior community
Shanghai School Uniforms
Part Time Cashier and Staff
Managed store opening and closing procedures, ensuring operational readiness, cash reconciliation, and secure handover of premises
Merchandised and maintained item displays, optimising product visibility and presentation to enhance the customer shopping experience
Carefully packed and folded customer purchases, upholding brand presentation standards and delivering a polished, attentive service experience
Costume Rental Shop
Owner
Managed end-to-end operations of a costume rental service, including inventory tracking and customer coordination
Maintained detailed records using Excel to track item rentals, returns and conditions
Assessed and resolved damages to ensure quality and usability of costumes
Styled and customised items based on clients needs and preferences
Provided personalised customer service to enhance client satisfaction and repeat engagement
Co-Curriculars
Student Council · University at Buffalo
Organized school-wide activities including Freshmen Orientation Camp and Event Assemblies
Trained up-coming Councillors
Planned school-based programs such as Teacher’s Day, and volunteer projects with the National Kidney Foundation
Student Council · Yishun Innova Junior College
Organised school-wide activities such as Freshmen Orientation Camp
Led teams in the creation of Instagram posts and videos for official school-based events
Provided adequate make-up skills for scare-rooms
Led the execution of Freshmen Orientation Camp as an in-charge of Orientation Group Leaders
Ensured standard operating procedures are met
Filmed and edited collaterals for schools’ Instagram page as well
Wrote storylines, scripts and edited videography works for school camps
Prompt engineered a website containing key information and functions for the Freshmen Orientation Camp including copyable templates, time-synced schedules and instant call functions for emergencies